Elvexis & Co.
Soft-led planning for real-life travel
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Privacy notice

This privacy notice explains how we use information you provide when submitting a tour inquiry or contacting our support desk. We aim for clarity: you control what you share, and we use it only to respond to your request.

What information we collect

  • Contact details

    Name, email address, and phone number you provide so we can reply.

  • Request details

    Preferred date, number of travelers, and your message or preferences.

  • Context information

    Optional notes like lodging needs, departure city, or accessibility requirements.

How we use it

Booking and response
We use your information to confirm availability, provide next steps, and answer questions you send.
Practical guidance
Where relevant, we share details needed for the experience (timing, pickup notes, or preparation guidance) as part of our response.
Email updates
If you opt in, we may send relevant updates related to your request. You can update your preferences by contacting support.

Your choices

Review and update
If your request details change, contact us and we’ll help update what we can.
Opt out of updates
If you no longer want email updates, let us know and we’ll adjust accordingly.
Questions about privacy
Contact our support desk via the help page, and include “Privacy” in your message so we can route it quickly.
Contact support